Services

Timeware prides itself on products that customize and integrate quickly, with a minimum of support required. We begin by thoroughly reviewing your businesses processes; then craft a custom database to match those processes; and the establish a rapid implementation schedule and milestones.

Timeware's Implementation Team will have you up and running rapidly

Implementation Services consist of the following:

		A full discovery process consisting of team meetings and interviews
		Develop a comprehensive project plan
		Collection of the various data needed (employee list, work rules, contracts, etc.)
		Production database build (your efforts here are basically limited to making the data available and to provide answers and assistance during reviews)
		Hardware and software installation
		Certification and testing
		Go-live support

Timeware's Consulting Team helps you maximize return on investment

Our consulting services help organizations maximize the benefit of our solutions following implementation. Timeware's Consulting Team can help you optimize labor productivity and technology integration.

Timeware's Training programs help you to help yourself

We offer on-site and off-site educational training and services. Our educational programs help to keep your staff up-to-date on new product features and ways to automate more processes and save time.

Friendly, responsive support available 24/7

Our support services are renewable annually. We support both our software and hardware with one simple annual fee. Support services include:

		Unlimited technical phone support.
		Telephone support available Monday-Friday, 8 am to 6 pm EST.
		E-Mail and voice mail contact available 24/7 365 days.
		Hardware Repair or Replacement.